Privacy Policy

This Privacy Policy describes how Snaxy™ ("Snaxy", "we", "us", or "our") collects, uses, stores, and discloses your personal information when you access and use our mobile application and related services.

1. What Type of Information Do We Collect?

We collect both personally identifiable information and non-personal information from users. This may include:

Name, email address, phone number, and mailing address
Payment and billing information (e.g., credit card numbers)
Login credentials (e.g., username and password)
Purchase history and membership preferences
IP address and device identifiers
Session information, browser type, time spent on pages, and page interaction details
Feedback, product reviews, and communications with support

2. How Do We Collect Information?

We collect information in the following ways:

When you sign up for a membership
When you place an order or make a purchase
When you contact customer support
When you opt-in to marketing communications
Through the use of cookies, tracking tools, and third-party analytics

3. Why Do We Collect Such Personal Information?

Snaxy™ collects your information for the following purposes:

To provide, operate, and improve our services
To manage and fulfill snack and baked goods orders
To offer customer support and technical assistance
To personalize your experience and send promotional communications
To generate aggregate statistics for internal analysis
To comply with legal requirements and regulations

4. How Do We Store, Use, Share, and Disclose Personal Information?

Snaxy™ is hosted on a secure platform with encrypted data handling and firewall protections. Payment transactions are processed via PCI-DSS compliant third-party gateways such as Stripe or Square. Your data may be stored in secure databases managed by our hosting providers.

We may share your information with:

Service providers that assist in operating our business (e.g., delivery partners, payment processors)
Legal authorities if required by law or legal process
Marketing partners (with your consent)

5. How Do We Communicate With You?

We may contact you using the following methods:

Email or in-app messaging for order confirmations and support
SMS or push notifications for delivery updates and promotions
Email marketing and newsletters (you may opt out at any time)

To stop receiving promotional messages, click “unsubscribe” in the email footer or contact us directly.

6. How Do We Use Cookies and Tracking Tools?

Snaxy™ and third-party tools (like Google Analytics) use cookies and similar technologies to:

Understand how users interact with our app
Track session durations, page visits, and conversion metrics
Provide targeted advertisements and content personalization

These third-party tools may have their own privacy practices that are not governed by this policy.

7. How Can You Withdraw Your Consent?

You can withdraw your consent and request data deletion by contacting us:

📧 Email: support@snaxy.club
📬 Address: Snaxy, 12691 W Sunrise Blvd, Sunrise, FL 33323

We will promptly honor your request in accordance with applicable privacy laws.

8. Privacy Policy Updates

We reserve the right to update this policy at any time. Changes will be posted here with a revised “Last Updated” date. If significant changes are made, we may notify you via email or in-app notice.

9. Questions and Contact Information

To access, correct, amend, or delete your personal data, please contact:

Snaxy Privacy Officer
📧 support@snaxy.club
📬 12691 W Sunrise Blvd, Sunrise, FL 33323
📞 (786) 313-5262